Co-Managed IT Solutions
The Success of Your Business Depends on IT
Simplify. Optimize. Secure.
Why Choose CO-Managed IT Services
At CMIT Solutions of Dallas, our Co-Managed IT Service model simplifies your tech stack management. We work alongside your in-house IT team, handling people, communication, data, infrastructure, applications, security, compliance, support, and innovation.
Cost Efficiency
Co-managing IT reduces operational costs and enhances your in-house IT team. We can adjust support based on project demands, taking on routine tasks so your team can focus on strategic initiatives. This flexible approach ensures efficient resource allocation and cost savings.
24/7 Support
Our 24/7 support provides a reliable backup for your in-house IT team. We handle first and second-level support, allowing your internal staff to focus on strategic projects. With constant monitoring and maintenance, we ensure your technology is always up and running, relieving your team from the pressure of being on call around the clock.
Improved Security Posture
Leverage our tools and proven cyber readiness framework. We bolster your team's efforts with continuous threat monitoring, regular security updates, and comprehensive disaster recovery planning. Using advanced tools and processes, we protect your network, manage secure backups, and ensure rapid response to potential threats.
Customizable
Our co-managed services are flexible to right-size your IT needs, allowing you to scale up or down as your business requires. By supporting your in-house IT team, we enable you to concentrate on your core activities. This adaptability helps drive growth, innovation, and expansion, ensuring your business thrives without IT distractions. Our expert support allows you to leverage technology as a strategic asset, improving overall business performance and achieving your goals.
Free Your Internal IT Team
Learn how our co-managed services can help your business get more out of your IT Department.
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Unified Communications
Boost your team's productivity with our unified communications solutions. We seamlessly federate tools like mobile devices, online meetings, file sharing, VoIP, Microsoft Teams, and Slack, ensuring a smooth experience for end-users. Our approach connects disparate platforms, streamlining workflows and keeping everyone connected. With reliable, scalable, and user-friendly communication tools.
Monitoring & Maintenance
We keep your technology running smoothly with our proactive monitoring and maintenance services. Our team tracks the health of your network 24/7, addressing issues before they become problems. Automated security and performance updates ensure your systems stay secure and efficient. By continuously monitoring your network, we help prevent cyberattacks and optimize performance, freeing you to focus on growing your business.
Onsite and Remote Support
We provide fast, reliable IT support tailored to your needs. Whether you require on-site assistance or remote troubleshooting, our expert technicians are ready to help. Our services include everything from routine maintenance and resolving common issues to advanced support for complex problems. We ensure your systems run smoothly and securely, minimizing downtime and keeping your business productive. With 24/7 support, you can trust us to be there whenever you need us.
Business Continuity and Data Protection
We ensure your business is prepared for any disruption with comprehensive data backup and business continuity planning. From creating easily recoverable backups on-premises and in the cloud to implementing robust recovery strategies, we protect your data and keep your operations running smoothly. Our solutions include automated backups, secure storage, and quick recovery, ensuring your business can quickly bounce back from unexpected events.
Cloud Services
Simplify your IT with our cloud services. We help you move to the cloud, enabling secure, seamless access to your data and applications from anywhere. Whether you have onsite, remote, or hybrid work environments, we ensure your systems are integrated and scalable. Our services cover everything from file sharing and remote access to disaster recovery, providing a robust and flexible IT infrastructure. Enhance your productivity with expert, reliable management of your cloud solutions.
Network Management
We make managing your network easy and secure. From setting up secure Wi-Fi and configuring routers to handling switches and firewalls, we’ve got you covered. CMIT Solutions oversees network configuration and user access by adopting a robust network maintenance plan to mitigate potential risks. We also implement disaster recovery and business continuity strategies to fortify your network’s resilience against unforeseen security breaches.
Copilot in Teams - New Features, Agents & More
Unlock the Power of Copilot in Microsoft Teams with CMIT Solutions of Dallas
Microsoft Teams continues to evolve as the ultimate collaboration and communication hub for modern businesses. Now, with the integration of AI-powered Copilot, Teams is taking productivity to the next level. Copilot simplifies workflows, enhances communication, and empowers teams with real-time insights.
Recent updates to Copilot include:
Enhanced collaboration features
Smarter AI suggestions
Specialized agents to automate tasks and streamline operations
Here’s how these new features can transform how your business operates, improve efficiency, and create a smarter workspace with CMIT Solutions of Dallas.
What is Copilot in Microsoft Teams?
Copilot is Microsoft’s AI-powered assistant embedded in tools like Teams, Word, Excel, and PowerPoint. In Teams, Copilot acts as an intelligent agent that can:
Automate workflows
Manage tasks
Analyze data
Provide actionable insights in real time
Copilot seamlessly integrates with your existing data and platforms, making it an indispensable tool for collaboration and productivity.
New Features of Copilot in Teams
The latest updates to Copilot bring advanced features to make interactions more intuitive, productive, and user-friendly.
Enhanced Collaboration Features
Automated Meeting Summaries: Copilot generates detailed summaries of meetings, highlighting key points, action items, and decisions—saving time and ensuring nothing is missed.
Intelligent Task Management: Copilot identifies tasks discussed in meetings or chats, assigns them to team members, and tracks progress automatically.
Smarter AI Suggestions
Context-Aware Responses: Copilot now provides more relevant responses based on the context of conversations, keeping discussions focused and efficient.
Personalized Insights: By learning from past team interactions, Copilot offers personalized recommendations, such as optimal meeting times based on participants’ schedules.
Agents in Copilot: Redefining Task Automation
A standout feature of Copilot is the introduction of agents—specialized virtual assistants designed to handle specific business functions.
What Are Copilot Agents?
These task-specific assistants can be customized for workflows like customer support, sales, or project management. They focus on automating repetitive tasks, ensuring efficiency, and freeing up employee time for higher-value activities.
Key Capabilities of Agents
Automating Routine Tasks: From responding to inquiries to generating reports, agents handle repetitive work effortlessly.
Integration with Microsoft 365 Tools: Copilot agents connect seamlessly with tools like Dynamics 365, SharePoint, and Outlook, offering real-time insights and completing tasks efficiently.
Multitasking: Agents can handle multiple tasks simultaneously, making them ideal for customer support and other time-sensitive workflows.
Benefits of Using Copilot in Teams
Copilot’s integration into Teams brings significant advantages:
1. Increased Productivity
Copilot automates routine processes like scheduling, meeting summaries, and task delegation, freeing employees to focus on high-priority work.
2. Improved Communication
With automated meeting summaries, task tracking, and intelligent suggestions, Copilot ensures clearer communication and better alignment within teams.
3. Enhanced Decision-Making
AI-driven insights allow teams to identify trends, analyze performance, and make informed decisions quickly.
4. Better Workflow Management
Copilot’s agents help streamline workflows by tracking project progress, automating customer interactions, and minimizing errors.
Looking Ahead: The Future of AI in Teams
As AI technology evolves, the capabilities of Copilot and Teams will continue to expand. Expect:
Deeper integrations with external business systems
Smarter agents capable of handling more complex workflows
Enhanced automation features that improve collaboration across departments
By adopting these tools now, businesses can position themselves for long-term success in an increasingly digital and AI-driven world.
Work Smarter, Not Harder—Let Us Help
Copilot in Teams is just one of the many ways Microsoft 365 is empowering businesses with AI-driven innovation. If you’re ready to take full advantage of these tools but need expert guidance, CMIT Solutions of Dallas is here to help.
Contact us today to learn how to optimize Microsoft Teams and leverage the power of Copilot for your business success.
CMIT Security Solutions
There is no cybersecurity silver bullet.
Cyberattacks can take many forms, from infected emails to compromised admin accounts.
Defending against these threats requires a layered approach, where if one defense fails, another can identify and stop the attack.
This includes keeping people routinely trained and informed about the latest threats
Our security checklist identifies 15 recommended strategies, tailored to align with CIS and NIST frameworks.
This comprehensive approach ensures robust protection suited to your business's security posture, covering all bases to keep your business safe.
"CMIT has given me peace of mind in my business by providing me with ongoing protection, monitoring and an invaluable resource of providing technical help 24/7 if needed. They have assisted me with various technical needs in my business and I appreciate small businesses supporting other small businesses in our community."
Swiss Learning Center
"CMIT sent Leslie out to deal with my computer issue - which she handled so fast I can't remember now what it was! Leslie was patient, informative, and engaged me with confidence and relief. She did not talk down to me as if I didn't have a modicum of sense - electronically - but instead was in a teaching mode. I'm so glad to know I can call CMIT whenever I have a problem and allay my fear!"
Shari
"Every business NEEDS Carmen and Jaime with CMIT Solutions. They have taken my business to the next level and I am so grateful to have them on our team. It's like having our own personal IT department. We are more productive, more professional, and ready to worry about things other than IT. As a construction company - it is not in our wheelhouse to manage this side of the business and as a small business it's not super easy to know who to contact. They are affordable and knowledgeable and can easily take any business to where they envision. They come with my highest recommendation."
Ashley R.
Get In Touch
Email: [email protected]
Address
Office: 4514 Cole Ave # 600, Dallas, TX 75205
Assistance Hours
Mon – Fri 8:00am – 5:00pm
Sat-Sun – CLOSED
Phone Number:
NOT JUST IT. COMPLETELY MANAGED IT.
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