Co-Managed IT Solutions

The Success of Your Business Depends on IT

Simplify. Optimize. Secure.

Why Choose CO-Managed IT Services

At CMIT Solutions of Dallas, our Co-Managed IT Service model simplifies your tech stack management. We work alongside your in-house IT team, handling people, communication, data, infrastructure, applications, security, compliance, support, and innovation.

Cost Efficiency

Co-managing IT reduces operational costs and enhances your in-house IT team. We can adjust support based on project demands, taking on routine tasks so your team can focus on strategic initiatives. This flexible approach ensures efficient resource allocation and cost savings.

24/7 Support

Our 24/7 support provides a reliable backup for your in-house IT team. We handle first and second-level support, allowing your internal staff to focus on strategic projects. With constant monitoring and maintenance, we ensure your technology is always up and running, relieving your team from the pressure of being on call around the clock.

Improved Security Posture

Leverage our tools and proven cyber readiness framework. We bolster your team's efforts with continuous threat monitoring, regular security updates, and comprehensive disaster recovery planning. Using advanced tools and processes, we protect your network, manage secure backups, and ensure rapid response to potential threats.

Customizable

Our co-managed services are flexible to right-size your IT needs, allowing you to scale up or down as your business requires. By supporting your in-house IT team, we enable you to concentrate on your core activities. This adaptability helps drive growth, innovation, and expansion, ensuring your business thrives without IT distractions. Our expert support allows you to leverage technology as a strategic asset, improving overall business performance and achieving your goals.

Free Your Internal IT Team

Learn how our co-managed services can help your business get more out of your IT Department.

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Unified Communications

Boost your team's productivity with our unified communications solutions. We seamlessly federate tools like mobile devices, online meetings, file sharing, VoIP, Microsoft Teams, and Slack, ensuring a smooth experience for end-users. Our approach connects disparate platforms, streamlining workflows and keeping everyone connected. With reliable, scalable, and user-friendly communication tools.

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Monitoring & Maintenance

We keep your technology running smoothly with our proactive monitoring and maintenance services. Our team tracks the health of your network 24/7, addressing issues before they become problems. Automated security and performance updates ensure your systems stay secure and efficient. By continuously monitoring your network, we help prevent cyberattacks and optimize performance, freeing you to focus on growing your business.

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Onsite and Remote Support

We provide fast, reliable IT support tailored to your needs. Whether you require on-site assistance or remote troubleshooting, our expert technicians are ready to help. Our services include everything from routine maintenance and resolving common issues to advanced support for complex problems. We ensure your systems run smoothly and securely, minimizing downtime and keeping your business productive. With 24/7 support, you can trust us to be there whenever you need us.

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Business Continuity and Data Protection

We ensure your business is prepared for any disruption with comprehensive data backup and business continuity planning. From creating easily recoverable backups on-premises and in the cloud to implementing robust recovery strategies, we protect your data and keep your operations running smoothly. Our solutions include automated backups, secure storage, and quick recovery, ensuring your business can quickly bounce back from unexpected events.

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Cloud Services

Simplify your IT with our cloud services. We help you move to the cloud, enabling secure, seamless access to your data and applications from anywhere. Whether you have onsite, remote, or hybrid work environments, we ensure your systems are integrated and scalable. Our services cover everything from file sharing and remote access to disaster recovery, providing a robust and flexible IT infrastructure. Enhance your productivity with expert, reliable management of your cloud solutions.

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Network Management

We make managing your network easy and secure. From setting up secure Wi-Fi and configuring routers to handling switches and firewalls, we’ve got you covered. CMIT Solutions oversees network configuration and user access by adopting a robust network maintenance plan to mitigate potential risks. We also implement disaster recovery and business continuity strategies to fortify your network’s resilience against unforeseen security breaches.

Illustration of AI emerging from a laptop, symbolizing the integration of artificial intelligence in business operations for setting up AI rules.

Mastering AI Integration: Empower Your Team with Effective AI Rules

February 08, 20244 min read

Artificial intelligence (AI) can boost productivity, efficiency, and creativity. But it also comes with challenges. To use AI effectively, businesses need to manage these challenges and set clear, ethical guidelines, or "AI rules," for staff interaction.

Define the Scope and Purpose of AI Use

Before introducing AI, have a clear vision of what you want to achieve and how it aligns with your goals. Communicate this vision to your staff to set realistic expectations and avoid confusion.

Example: An engineering firm could leverage AI for predictive maintenance, reducing equipment downtime and improving project timelines. By clearly defining the scope, such as focusing AI on maintenance scheduling and diagnostics, the firm ensures that staff understand the specific goals and can effectively use AI tools to enhance operational efficiency.

Establish Ethical Principles and Guidelines

Ensure your AI use is ethical, fair, transparent, and accountable. Develop principles and guidelines reflecting your values and compliance with laws. Educate your staff and track compliance.

Example: A nonprofit using AI to analyze donor data should ensure that the AI respects donor privacy and complies with data protection regulations. This includes creating clear guidelines on data usage, ensuring transparency with donors about how their information is used, and regularly auditing AI systems for compliance.

Involve Stakeholders in the Decision-Making Process

AI rule-setting should be collaborative. Involve key stakeholders, including employees, to ensure rules reflect diverse perspectives. This approach enhances rule quality and fosters ownership and engagement.

Example: An accounting firm could involve auditors, accountants, and IT staff in developing AI guidelines to ensure the rules address various perspectives and concerns. By gathering insights from different departments, the firm ensures that AI rules are practical and comprehensive, leading to smoother implementation and greater staff buy-in.

Assign Roles and Responsibilities

AI requires clear roles and responsibilities for tasks like design, development, deployment, maintenance, auditing, and updating. Define who is accountable for AI outcomes and impacts. Support your staff with training and change management.

Example: In an engineering firm, designate roles for monitoring AI's integration into project management and design processes. Clearly defined responsibilities help ensure that AI tools are used effectively and that any issues are promptly addressed, enhancing project outcomes and accountability.

Provide Training and Support

Empower staff with AI skills through comprehensive training programs covering AI basics, applications, and guidelines. Provide ongoing support to ensure confidence in using AI.

Example: An accounting firm could offer workshops on using AI tools for tax preparation and fraud detection. Training programs should cover the fundamentals of AI technology, specific applications within the firm, and best practices for interacting with AI systems, ensuring that staff feel confident and capable in their AI-enhanced roles.

Ensure Data Security and Privacy

Emphasize robust data security and privacy measures. Communicate steps to safeguard information and comply with data protection regulations. Establish a strong cybersecurity framework.

Example: An engineering firm using AI to handle project data should implement encryption and access controls to protect sensitive information. Ensuring robust data security not only protects valuable data but also builds trust with clients and stakeholders, demonstrating a commitment to high standards of data protection.

Put a Feedback Loop in Place

Gather feedback from employees about their AI interactions to identify improvements and refine rules. Address concerns and foster continuous improvement.

Example: A nonprofit might regularly survey staff to gather feedback on AI tools for donor engagement. Creating a feedback loop helps the organization identify areas for improvement, ensure AI tools are meeting staff needs, and address any challenges or concerns, fostering a culture of continuous improvement.

Review and Update Your AI Rules Regularly

AI evolves, so regularly review and update your rules to ensure they stay relevant and effective. Evaluate AI performance and make necessary adjustments.

Example: An accounting firm could set up a biannual review process to update AI usage policies based on new regulatory requirements. Regularly reviewing and updating AI rules ensures that they remain effective and aligned with the firm's goals, adapting to new developments in AI technology and regulatory landscapes.

Encourage a Growth Mindset

Foster curiosity and a growth mindset. Encourage employees to see AI as a tool for augmentation, not replacement. Emphasize that AI enhances capabilities and allows focus on strategic and creative tasks.

Example: An engineering firm could create a culture that celebrates innovative uses of AI in design and project management. Highlighting success stories where AI has significantly improved project outcomes encourages staff to embrace AI as a valuable tool for innovation and growth.

Get Expert Guidance with an AI Transformation

AI can be transformative if used wisely. Follow these tips to set effective AI rules and leverage AI's power while minimizing risks. Need expert guidance for a digital or AI transformation? Contact us today to schedule a chat.

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Jamie Rodriguez

As the leader of CMIT Solutions of Dallas - White Rock and Highland Park, I am passionate about relieving you from IT headaches so you can focus on your business. Our team leverages extensive experience and the expertise of over 1000 CMIT professionals nationwide to provide the right solutions, proactively reduce risks, and prevent future issues. We deliver the local service you deserve, backed by the technological depth of a nationwide firm. Tired of IT jargon and no real solutions? We’re here to help.

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CMIT Security Solutions

There is no cybersecurity silver bullet.

Cyberattacks can take many forms, from infected emails to compromised admin accounts.

Defending against these threats requires a layered approach, where if one defense fails, another can identify and stop the attack.

This includes keeping people routinely trained and informed about the latest threats

Our security checklist identifies 15 recommended strategies, tailored to align with CIS and NIST frameworks.

This comprehensive approach ensures robust protection suited to your business's security posture, covering all bases to keep your business safe.

"CMIT has given me peace of mind in my business by providing me with ongoing protection, monitoring and an invaluable resource of providing technical help 24/7 if needed. They have assisted me with various technical needs in my business and I appreciate small businesses supporting other small businesses in our community."

Swiss Learning Center

"CMIT sent Leslie out to deal with my computer issue - which she handled so fast I can't remember now what it was! Leslie was patient, informative, and engaged me with confidence and relief. She did not talk down to me as if I didn't have a modicum of sense - electronically - but instead was in a teaching mode. I'm so glad to know I can call CMIT whenever I have a problem and allay my fear!"

Shari

"Every business NEEDS Carmen and Jaime with CMIT Solutions. They have taken my business to the next level and I am so grateful to have them on our team. It's like having our own personal IT department. We are more productive, more professional, and ready to worry about things other than IT. As a construction company - it is not in our wheelhouse to manage this side of the business and as a small business it's not super easy to know who to contact. They are affordable and knowledgeable and can easily take any business to where they envision. They come with my highest recommendation."

Ashley R.

Get In Touch

Address

Office: 4514 Cole Ave # 600, Dallas, TX 75205

Assistance Hours

Mon – Fri 8:00am – 5:00pm

Sat-Sun – CLOSED

Phone Number:

(214)785-6194

4514 Cole Ave #600, Dallas, TX 75205, USA

NOT JUST IT. COMPLETELY MANAGED IT.

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4514 Cole Ave #600, Dallas, TX. 75205