Co-Managed IT Solutions

The Success of Your Business Depends on IT

Simplify. Optimize. Secure.

Why Choose CO-Managed IT Services

At CMIT Solutions of Dallas, our Co-Managed IT Service model simplifies your tech stack management. We work alongside your in-house IT team, handling people, communication, data, infrastructure, applications, security, compliance, support, and innovation.

Cost Efficiency

Co-managing IT reduces operational costs and enhances your in-house IT team. We can adjust support based on project demands, taking on routine tasks so your team can focus on strategic initiatives. This flexible approach ensures efficient resource allocation and cost savings.

24/7 Support

Our 24/7 support provides a reliable backup for your in-house IT team. We handle first and second-level support, allowing your internal staff to focus on strategic projects. With constant monitoring and maintenance, we ensure your technology is always up and running, relieving your team from the pressure of being on call around the clock.

Improved Security Posture

Leverage our tools and proven cyber readiness framework. We bolster your team's efforts with continuous threat monitoring, regular security updates, and comprehensive disaster recovery planning. Using advanced tools and processes, we protect your network, manage secure backups, and ensure rapid response to potential threats.

Customizable

Our co-managed services are flexible to right-size your IT needs, allowing you to scale up or down as your business requires. By supporting your in-house IT team, we enable you to concentrate on your core activities. This adaptability helps drive growth, innovation, and expansion, ensuring your business thrives without IT distractions. Our expert support allows you to leverage technology as a strategic asset, improving overall business performance and achieving your goals.

Free Your Internal IT Team

Learn how our co-managed services can help your business get more out of your IT Department.

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Unified Communications

Boost your team's productivity with our unified communications solutions. We seamlessly federate tools like mobile devices, online meetings, file sharing, VoIP, Microsoft Teams, and Slack, ensuring a smooth experience for end-users. Our approach connects disparate platforms, streamlining workflows and keeping everyone connected. With reliable, scalable, and user-friendly communication tools.

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Monitoring & Maintenance

We keep your technology running smoothly with our proactive monitoring and maintenance services. Our team tracks the health of your network 24/7, addressing issues before they become problems. Automated security and performance updates ensure your systems stay secure and efficient. By continuously monitoring your network, we help prevent cyberattacks and optimize performance, freeing you to focus on growing your business.

Onsite and Remote Support

We provide fast, reliable IT support tailored to your needs. Whether you require on-site assistance or remote troubleshooting, our expert technicians are ready to help. Our services include everything from routine maintenance and resolving common issues to advanced support for complex problems. We ensure your systems run smoothly and securely, minimizing downtime and keeping your business productive. With 24/7 support, you can trust us to be there whenever you need us.

Business Continuity and Data Protection

We ensure your business is prepared for any disruption with comprehensive data backup and business continuity planning. From creating easily recoverable backups on-premises and in the cloud to implementing robust recovery strategies, we protect your data and keep your operations running smoothly. Our solutions include automated backups, secure storage, and quick recovery, ensuring your business can quickly bounce back from unexpected events.

Cloud Services

Simplify your IT with our cloud services. We help you move to the cloud, enabling secure, seamless access to your data and applications from anywhere. Whether you have onsite, remote, or hybrid work environments, we ensure your systems are integrated and scalable. Our services cover everything from file sharing and remote access to disaster recovery, providing a robust and flexible IT infrastructure. Enhance your productivity with expert, reliable management of your cloud solutions.

Network Management

We make managing your network easy and secure. From setting up secure Wi-Fi and configuring routers to handling switches and firewalls, we’ve got you covered. CMIT Solutions oversees network configuration and user access by adopting a robust network maintenance plan to mitigate potential risks. We also implement disaster recovery and business continuity strategies to fortify your network’s resilience against unforeseen security breaches.

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Modernizing Your Tech Stack

technology| Productivity

February 22, 2024•3 min read

Technology isn't just a tool; it's the lifeblood of modern business. Yet, over 30% of small businesses haven’t upgraded their systems in over four years. Falling behind in tech means falling behind in productivity, security, and growth.

Why are SMBs hesitant to upgrade?

Limited funding
Uncertainty about modernization
The comfort of "the old way works"

But here’s the kicker: 45% of businesses that upgraded their tech saw improved ROI for IT investments. Let’s dive into why upgrading your technology is a game-changer and how to do it right.

Steps to Modernize Your Workforce Technology

1. Assess Your Current Technology Landscape

Kick things off with a comprehensive tech audit. What’s working? What’s not? Identify your strengths and pinpoint those outdated systems. This isn’t just about listing your gadgets but understanding how tech flows through your business processes. Knowing your baseline is crucial for a successful upgrade.

2. Align Technology Goals with Business Objectives

Your tech should serve your business goals, not the other way around. Whether you aim to boost customer engagement, streamline processes, or expand your market reach, make sure your tech strategy aligns with your business vision. This strategic alignment ensures every dollar spent on tech is a dollar spent on growth.

3. Focus on Cloud Adoption

The cloud is your new best friend. It offers scalability, flexibility, and cost-efficiency. Migrating to cloud platforms enhances accessibility, collaboration, and security. Plus, it simplifies updates and maintenance. Imagine not worrying about server crashes or outdated software. Cloud solutions can handle it all.

4. Invest in Collaborative Tools

Teamwork makes the dream work, right? Invest in collaborative tools that allow seamless interaction among team members, no matter where they are. Think video conferencing, project management tools, and shared document platforms. These tools enhance productivity and create a cohesive work environment, even for remote teams.

5. Strengthen Cybersecurity Measures

Cyber threats are real and growing. Cybersecurity should be a top priority. Implement firewalls, antivirus software, regular security updates, and employee training. Protecting your data and business assets is non-negotiable. According to the IMF, the financial sector alone has seen direct losses of $12 billion from cyber incidents since 2020 (IMF) (World Economic Forum).

6. Embrace Mobile-Friendly Solutions

Mobility is key. Ensure your business applications are optimized for mobile use. This allows employees to work efficiently from any device, enhancing flexibility and meeting modern workforce expectations. With mobile-friendly solutions, your team can stay productive on the go.

7. Support Remote Work Options

Remote work is here to stay. Modernize your tech infrastructure to support flexible work arrangements. Provide the necessary tools and connectivity for employees to maintain productivity outside the traditional office. According to a Verizon report, downtime costs can be drastically reduced with effective remote work setups (Verizon).

8. Consider Automation for Efficiency

Automation can streamline repetitive tasks, freeing up valuable human resources. Implement automated systems for customer service, invoicing, and other routine tasks. This not only boosts efficiency but also reduces the risk of errors.

9. Provide Ongoing Training and Support

New tech requires ongoing training. Ensure your team has the skills to leverage new tools effectively. Offer training sessions, user-friendly guides, and a robust support system. Continuous learning is key to keeping your workforce tech-savvy and productive.

10. Stay Current with Evolving Technologies

Tech evolves rapidly. Stay ahead by regularly assessing the tech landscape and working with your IT provider to identify new solutions. A proactive approach ensures your business remains competitive and ready for the future.

Need Help Upgrading Your Workforce Technology?

Modernizing your tech isn’t a one-size-fits-all process. It’s a strategic journey that requires careful planning and alignment with business goals. By following these steps, small businesses can leverage technology to enhance operations and achieve sustained success.

Ready to secure your business? Give us a call today to schedule a chat.

Carmen P

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CMIT Security Solutions

There is no cybersecurity silver bullet.

Cyberattacks can take many forms, from infected emails to compromised admin accounts.

Defending against these threats requires a layered approach, where if one defense fails, another can identify and stop the attack.

This includes keeping people routinely trained and informed about the latest threats

Our security checklist identifies 15 recommended strategies, tailored to align with CIS and NIST frameworks.

This comprehensive approach ensures robust protection suited to your business's security posture, covering all bases to keep your business safe.

"CMIT has given me peace of mind in my business by providing me with ongoing protection, monitoring and an invaluable resource of providing technical help 24/7 if needed. They have assisted me with various technical needs in my business and I appreciate small businesses supporting other small businesses in our community."

Swiss Learning Center

"CMIT sent Leslie out to deal with my computer issue - which she handled so fast I can't remember now what it was! Leslie was patient, informative, and engaged me with confidence and relief. She did not talk down to me as if I didn't have a modicum of sense - electronically - but instead was in a teaching mode. I'm so glad to know I can call CMIT whenever I have a problem and allay my fear!"

Shari

"Every business NEEDS Carmen and Jaime with CMIT Solutions. They have taken my business to the next level and I am so grateful to have them on our team. It's like having our own personal IT department. We are more productive, more professional, and ready to worry about things other than IT. As a construction company - it is not in our wheelhouse to manage this side of the business and as a small business it's not super easy to know who to contact. They are affordable and knowledgeable and can easily take any business to where they envision. They come with my highest recommendation."