Co-Managed IT Solutions

The Success of Your Business Depends on IT

Simplify. Optimize. Secure.

Why Choose CO-Managed IT Services

At CMIT Solutions of Dallas, our Co-Managed IT Service model simplifies your tech stack management. We work alongside your in-house IT team, handling people, communication, data, infrastructure, applications, security, compliance, support, and innovation.

Cost Efficiency

Co-managing IT reduces operational costs and enhances your in-house IT team. We can adjust support based on project demands, taking on routine tasks so your team can focus on strategic initiatives. This flexible approach ensures efficient resource allocation and cost savings.

24/7 Support

Our 24/7 support provides a reliable backup for your in-house IT team. We handle first and second-level support, allowing your internal staff to focus on strategic projects. With constant monitoring and maintenance, we ensure your technology is always up and running, relieving your team from the pressure of being on call around the clock.

Improved Security Posture

Leverage our tools and proven cyber readiness framework. We bolster your team's efforts with continuous threat monitoring, regular security updates, and comprehensive disaster recovery planning. Using advanced tools and processes, we protect your network, manage secure backups, and ensure rapid response to potential threats.

Customizable

Our co-managed services are flexible to right-size your IT needs, allowing you to scale up or down as your business requires. By supporting your in-house IT team, we enable you to concentrate on your core activities. This adaptability helps drive growth, innovation, and expansion, ensuring your business thrives without IT distractions. Our expert support allows you to leverage technology as a strategic asset, improving overall business performance and achieving your goals.

Free Your Internal IT Team

Learn how our co-managed services can help your business get more out of your IT Department.

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Unified Communications

Boost your team's productivity with our unified communications solutions. We seamlessly federate tools like mobile devices, online meetings, file sharing, VoIP, Microsoft Teams, and Slack, ensuring a smooth experience for end-users. Our approach connects disparate platforms, streamlining workflows and keeping everyone connected. With reliable, scalable, and user-friendly communication tools.

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Monitoring & Maintenance

We keep your technology running smoothly with our proactive monitoring and maintenance services. Our team tracks the health of your network 24/7, addressing issues before they become problems. Automated security and performance updates ensure your systems stay secure and efficient. By continuously monitoring your network, we help prevent cyberattacks and optimize performance, freeing you to focus on growing your business.

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Onsite and Remote Support

We provide fast, reliable IT support tailored to your needs. Whether you require on-site assistance or remote troubleshooting, our expert technicians are ready to help. Our services include everything from routine maintenance and resolving common issues to advanced support for complex problems. We ensure your systems run smoothly and securely, minimizing downtime and keeping your business productive. With 24/7 support, you can trust us to be there whenever you need us.

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Business Continuity and Data Protection

We ensure your business is prepared for any disruption with comprehensive data backup and business continuity planning. From creating easily recoverable backups on-premises and in the cloud to implementing robust recovery strategies, we protect your data and keep your operations running smoothly. Our solutions include automated backups, secure storage, and quick recovery, ensuring your business can quickly bounce back from unexpected events.

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Cloud Services

Simplify your IT with our cloud services. We help you move to the cloud, enabling secure, seamless access to your data and applications from anywhere. Whether you have onsite, remote, or hybrid work environments, we ensure your systems are integrated and scalable. Our services cover everything from file sharing and remote access to disaster recovery, providing a robust and flexible IT infrastructure. Enhance your productivity with expert, reliable management of your cloud solutions.

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Network Management

We make managing your network easy and secure. From setting up secure Wi-Fi and configuring routers to handling switches and firewalls, we’ve got you covered. CMIT Solutions oversees network configuration and user access by adopting a robust network maintenance plan to mitigate potential risks. We also implement disaster recovery and business continuity strategies to fortify your network’s resilience against unforeseen security breaches.

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6 Helpful Tips to Troubleshoot Common Business Network Issues

October 08, 20244 min read

Keep Your Business Network Running Smoothly with CMIT Solutions of Dallas

Your business network is the backbone of your operations. It’s the digital artery that keeps your data flowing—from email and cloud applications to essential daily tasks. When that network falters, the consequences can be disastrous: communication breaks down, productivity screeches to a halt, and customer trust is at risk. The stark reality? Network downtime can lead to lost revenue and strained operations.

At CMIT Solutions of Dallas, we understand how vital your network is to your success. That’s why we’ve compiled this guide to help troubleshoot common network issues and keep your operations running without a hitch. Let’s dive into six essential tips for maintaining a reliable and efficient business network.


1. Identify the Problem

The first step to solving any issue is understanding it. By gathering detailed information, you can narrow down the root cause and avoid wasting time on guesswork.

Determine the Scope

  • Is the issue affecting one user, a group of users, or the entire network?

  • If it’s isolated to a single user, it may be a device-specific problem. For widespread issues, the root cause might lie in your network infrastructure.

Ask Key Questions

  • When did the issue begin?

  • What tasks were being performed when it occurred?

  • Have any troubleshooting steps already been taken?

Gathering specific details can help pinpoint the issue faster.

Check Error Messages

Error messages often provide valuable clues. Document these messages and share them with your IT support partner for faster resolution.


2. Inspect Physical Connections

Sometimes, network issues have simple fixes. Checking physical connections is a quick and easy way to rule out basic problems.

Check Cables and Ports

  • Ensure all cables are securely connected and free of damage.

  • Test cables with another device to confirm they’re functional.

Verify Power Sources

  • Ensure routers, switches, and modems are powered on.

  • Reboot equipment if needed—a simple restart can resolve temporary glitches.

Inspect Network Devices

Check the status lights on your equipment. If something seems off, such as no signal or unusual patterns, restarting the device may help.


3. Test Network Connectivity

Testing network connectivity can reveal whether the issue is device-specific or network-wide.

Use Ping and Traceroute

  • Run ping and traceroute commands to identify where the connection is failing.

  • If the connection works locally but fails externally, the issue may be with your internet service provider.

Test Multiple Devices

  • Try connecting with different devices.

  • If one works but another doesn’t, it’s likely a device issue rather than a network problem.

Check Wi-Fi Signal Strength

Weak Wi-Fi signals can cause dropped connections. Move closer to the router or use tools to analyze signal strength and interference.


4. Analyze Network Configuration

Misconfigured settings are a common culprit for connectivity issues. A quick review can often reveal the problem.

Check IP and DNS Settings

  • Verify IP addresses, subnet masks, and DNS configurations on affected devices.

  • Incorrect settings can block access to your network or specific services.

Inspect Router and Switch Configurations

  • Review settings on your networking hardware.

  • Check for recent changes that could have caused the issue.

For more complex configurations, partnering with a managed IT services provider like CMIT Solutions can help ensure everything is set up correctly.


5. Monitor Network Performance

Proactive monitoring can help you spot issues before they impact your business.

Use Network Monitoring Tools

These tools provide insights into traffic, bandwidth usage, and potential bottlenecks. They’re invaluable for keeping your network running smoothly.

Identify Bottlenecks

High traffic or heavy usage can slow down your network. Upgrading bandwidth or optimizing traffic flow can alleviate congestion.

Address Wireless Interference

Devices like microwaves and even walls can disrupt Wi-Fi signals. Switching channels or adjusting your setup can improve performance.


6. Prioritize Security and Updates

A secure network is a stable network. Regular updates and robust security measures help prevent downtime and keep your data safe.

Update Firmware and Software

Ensure all networking equipment has the latest updates. These often include performance enhancements and security patches.

Scan for Malware

Run regular malware scans on all devices. Malware can slow your network and compromise security.

Review Security Settings

Check router and firewall settings for unauthorized changes. Strong configurations protect your network from external threats.


Need Expert Help to Optimize Your Network?

A reliable network is critical to your business success. At CMIT Solutions of Dallas, we specialize in providing affordable, enterprise-grade IT solutions tailored for small and medium-sized businesses. From network monitoring to proactive maintenance, we can help you avoid costly downtime and keep your operations running smoothly.

Don’t let network issues disrupt your business. Contact us today to schedule a consultation and take the first step toward a more secure and efficient network. Let us handle the tech so you can focus on growing your business!

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Jamie Rodriguez

As the leader of CMIT Solutions of Dallas - White Rock and Highland Park, I am passionate about relieving you from IT headaches so you can focus on your business. Our team leverages extensive experience and the expertise of over 1000 CMIT professionals nationwide to provide the right solutions, proactively reduce risks, and prevent future issues. We deliver the local service you deserve, backed by the technological depth of a nationwide firm. Tired of IT jargon and no real solutions? We’re here to help.

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CMIT Security Solutions

There is no cybersecurity silver bullet.

Cyberattacks can take many forms, from infected emails to compromised admin accounts.

Defending against these threats requires a layered approach, where if one defense fails, another can identify and stop the attack.

This includes keeping people routinely trained and informed about the latest threats

Our security checklist identifies 15 recommended strategies, tailored to align with CIS and NIST frameworks.

This comprehensive approach ensures robust protection suited to your business's security posture, covering all bases to keep your business safe.

"CMIT has given me peace of mind in my business by providing me with ongoing protection, monitoring and an invaluable resource of providing technical help 24/7 if needed. They have assisted me with various technical needs in my business and I appreciate small businesses supporting other small businesses in our community."

Swiss Learning Center

"CMIT sent Leslie out to deal with my computer issue - which she handled so fast I can't remember now what it was! Leslie was patient, informative, and engaged me with confidence and relief. She did not talk down to me as if I didn't have a modicum of sense - electronically - but instead was in a teaching mode. I'm so glad to know I can call CMIT whenever I have a problem and allay my fear!"

Shari

"Every business NEEDS Carmen and Jaime with CMIT Solutions. They have taken my business to the next level and I am so grateful to have them on our team. It's like having our own personal IT department. We are more productive, more professional, and ready to worry about things other than IT. As a construction company - it is not in our wheelhouse to manage this side of the business and as a small business it's not super easy to know who to contact. They are affordable and knowledgeable and can easily take any business to where they envision. They come with my highest recommendation."

Ashley R.

Get In Touch

Address

Office: 4514 Cole Ave # 600, Dallas, TX 75205

Assistance Hours

Mon – Fri 8:00am – 5:00pm

Sat-Sun – CLOSED

Phone Number:

(214)785-6194

4514 Cole Ave #600, Dallas, TX 75205, USA

NOT JUST IT. COMPLETELY MANAGED IT.

Complete IT solutions the moment you need them.

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4514 Cole Ave #600, Dallas, TX. 75205