PROTECTION AT EVERY LEVEL

Multi-layered Cybersecurity Services To Protect Your Business

Customized Security Plans

Protect your business with our comprehensive cybersecurity services. We offer a full suite of solutions, including threat detection, prevention, and response, ensuring your IT environment remains secure.

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Threat Detection and Prevention

Utilize advanced threat detection technologies to identify and mitigate risks before they escalate. Our proactive approach ensures your business stays ahead of potential cyber threats.

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Incident Response and Recovery

In the event of a breach, our rapid response team acts swiftly to contain the threat and minimize damage. We help you recover quickly and strengthen your defenses against future attacks.

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Security Awareness Training

Empower your employees with the knowledge to recognize and respond to cyber threats. Our comprehensive training programs get your first line of defense ready—your people.

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Compliance and Risk Management

Navigate the complex landscape of data protection regulations with our expert guidance. We ensure your business complies with industry standards and manages risk effectively.

Focus on Your Business,

We've Got Your Cybersecurity Covered

Cyber threats evolve. They evolve every day. It's like playing four dimensional chess and you are never sure where the threat is coming from. Having a comprehensive cybersecurity strategy is crucial. At CMIT Solutions, we believe the most important components include data compliance, tailored software products, cyber threat awareness, risk mitigation plans, and continuous monitoring of cyber activities. These elements work together to prevent data loss, reduce risks, and ensure compliance with regulations.

Not to worry. We've got you covered.

Customized Security Plans

Every organization is unique, and so are its cybersecurity needs. That's why we tailor our strategies to align with your specific business goals and regulatory requirements. Whether your business benefits from the practical guidelines of the CIS (Center for Internet Security) framework or must adhere to the strict standards set by NIST (National Institute of Standards and Technology), we adapt our services to meet you where you are.

Our approach ensures that your cybersecurity measures are both effective and compliant, addressing what is practical and what is required to protect your operations.

Multi-Layered Security Solutions

Implement a robust, multi-layered defense system designed to protect every aspect of your IT infrastructure. From endpoint security to network monitoring, email and cloud services; our solutions cover all the bases.

Cyber Hygiene

According to Barracuda Networks and UC Berkeley, 91% of all cyberattacks start with an email. Phishing, spearphishing, whaling, and Business Email Compromise (BEC) are just a few of the threats that can infiltrate your inbox. Email security is about more than preventing spam—it's about protecting your business from the devastating consequences of clicking on the wrong link. Our cyber training programs will equip your team with the awareness and skills needed to recognize and avoid these threats, and what to do about them.

vCISO

CMIT Solutions of Dallas vCISO practice brings decades of cybersecurity leadership and experience that aligns information security programs with business objectives to measurably improve public and private organizations' security posture.

Free Cybersecurity Assessment

*It takes less than an hour!

Complete the form below and a member of our team will contact you to schedule your free 16-point cybersecurity assessment.

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6 Helpful Tips to Troubleshoot Common Business Network Issues

October 08, 20244 min read

Keep Your Business Network Running Smoothly with CMIT Solutions of Dallas

Your business network is the backbone of your operations. It’s the digital artery that keeps your data flowing—from email and cloud applications to essential daily tasks. When that network falters, the consequences can be disastrous: communication breaks down, productivity screeches to a halt, and customer trust is at risk. The stark reality? Network downtime can lead to lost revenue and strained operations.

At CMIT Solutions of Dallas, we understand how vital your network is to your success. That’s why we’ve compiled this guide to help troubleshoot common network issues and keep your operations running without a hitch. Let’s dive into six essential tips for maintaining a reliable and efficient business network.


1. Identify the Problem

The first step to solving any issue is understanding it. By gathering detailed information, you can narrow down the root cause and avoid wasting time on guesswork.

Determine the Scope

  • Is the issue affecting one user, a group of users, or the entire network?

  • If it’s isolated to a single user, it may be a device-specific problem. For widespread issues, the root cause might lie in your network infrastructure.

Ask Key Questions

  • When did the issue begin?

  • What tasks were being performed when it occurred?

  • Have any troubleshooting steps already been taken?

Gathering specific details can help pinpoint the issue faster.

Check Error Messages

Error messages often provide valuable clues. Document these messages and share them with your IT support partner for faster resolution.


2. Inspect Physical Connections

Sometimes, network issues have simple fixes. Checking physical connections is a quick and easy way to rule out basic problems.

Check Cables and Ports

  • Ensure all cables are securely connected and free of damage.

  • Test cables with another device to confirm they’re functional.

Verify Power Sources

  • Ensure routers, switches, and modems are powered on.

  • Reboot equipment if needed—a simple restart can resolve temporary glitches.

Inspect Network Devices

Check the status lights on your equipment. If something seems off, such as no signal or unusual patterns, restarting the device may help.


3. Test Network Connectivity

Testing network connectivity can reveal whether the issue is device-specific or network-wide.

Use Ping and Traceroute

  • Run ping and traceroute commands to identify where the connection is failing.

  • If the connection works locally but fails externally, the issue may be with your internet service provider.

Test Multiple Devices

  • Try connecting with different devices.

  • If one works but another doesn’t, it’s likely a device issue rather than a network problem.

Check Wi-Fi Signal Strength

Weak Wi-Fi signals can cause dropped connections. Move closer to the router or use tools to analyze signal strength and interference.


4. Analyze Network Configuration

Misconfigured settings are a common culprit for connectivity issues. A quick review can often reveal the problem.

Check IP and DNS Settings

  • Verify IP addresses, subnet masks, and DNS configurations on affected devices.

  • Incorrect settings can block access to your network or specific services.

Inspect Router and Switch Configurations

  • Review settings on your networking hardware.

  • Check for recent changes that could have caused the issue.

For more complex configurations, partnering with a managed IT services provider like CMIT Solutions can help ensure everything is set up correctly.


5. Monitor Network Performance

Proactive monitoring can help you spot issues before they impact your business.

Use Network Monitoring Tools

These tools provide insights into traffic, bandwidth usage, and potential bottlenecks. They’re invaluable for keeping your network running smoothly.

Identify Bottlenecks

High traffic or heavy usage can slow down your network. Upgrading bandwidth or optimizing traffic flow can alleviate congestion.

Address Wireless Interference

Devices like microwaves and even walls can disrupt Wi-Fi signals. Switching channels or adjusting your setup can improve performance.


6. Prioritize Security and Updates

A secure network is a stable network. Regular updates and robust security measures help prevent downtime and keep your data safe.

Update Firmware and Software

Ensure all networking equipment has the latest updates. These often include performance enhancements and security patches.

Scan for Malware

Run regular malware scans on all devices. Malware can slow your network and compromise security.

Review Security Settings

Check router and firewall settings for unauthorized changes. Strong configurations protect your network from external threats.


Need Expert Help to Optimize Your Network?

A reliable network is critical to your business success. At CMIT Solutions of Dallas, we specialize in providing affordable, enterprise-grade IT solutions tailored for small and medium-sized businesses. From network monitoring to proactive maintenance, we can help you avoid costly downtime and keep your operations running smoothly.

Don’t let network issues disrupt your business. Contact us today to schedule a consultation and take the first step toward a more secure and efficient network. Let us handle the tech so you can focus on growing your business!

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Jamie Rodriguez

As the leader of CMIT Solutions of Dallas - White Rock and Highland Park, I am passionate about relieving you from IT headaches so you can focus on your business. Our team leverages extensive experience and the expertise of over 1000 CMIT professionals nationwide to provide the right solutions, proactively reduce risks, and prevent future issues. We deliver the local service you deserve, backed by the technological depth of a nationwide firm. Tired of IT jargon and no real solutions? We’re here to help.

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CMIT Security Solutions

There is no cybersecurity silver bullet.

Cyberattacks can take many forms, from infected emails to compromised admin accounts.

Defending against these threats requires a layered approach, where if one defense fails, another can identify and stop the attack.

This includes keeping people routinely trained and informed about the latest threats

Our security checklist identifies 15 recommended strategies, tailored to align with CIS and NIST frameworks.

This comprehensive approach ensures robust protection suited to your business's security posture, covering all bases to keep your business safe.

"CMIT has given me peace of mind in my business by providing me with ongoing protection, monitoring and an invaluable resource of providing technical help 24/7 if needed. They have assisted me with various technical needs in my business and I appreciate small businesses supporting other small businesses in our community."

Swiss Learning Center

"CMIT sent Leslie out to deal with my computer issue - which she handled so fast I can't remember now what it was! Leslie was patient, informative, and engaged me with confidence and relief. She did not talk down to me as if I didn't have a modicum of sense - electronically - but instead was in a teaching mode. I'm so glad to know I can call CMIT whenever I have a problem and allay my fear!"

Shari

"Every business NEEDS Carmen and Jaime with CMIT Solutions. They have taken my business to the next level and I am so grateful to have them on our team. It's like having our own personal IT department. We are more productive, more professional, and ready to worry about things other than IT. As a construction company - it is not in our wheelhouse to manage this side of the business and as a small business it's not super easy to know who to contact. They are affordable and knowledgeable and can easily take any business to where they envision. They come with my highest recommendation."

Ashley R.

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