PROTECTION AT EVERY LEVEL

Multi-layered Cybersecurity Services To Protect Your Business

Customized Security Plans

Protect your business with our comprehensive cybersecurity services. We offer a full suite of solutions, including threat detection, prevention, and response, ensuring your IT environment remains secure.

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Threat Detection and Prevention

Utilize advanced threat detection technologies to identify and mitigate risks before they escalate. Our proactive approach ensures your business stays ahead of potential cyber threats.

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Incident Response and Recovery

In the event of a breach, our rapid response team acts swiftly to contain the threat and minimize damage. We help you recover quickly and strengthen your defenses against future attacks.

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Security Awareness Training

Empower your employees with the knowledge to recognize and respond to cyber threats. Our comprehensive training programs get your first line of defense ready—your people.

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Compliance and Risk Management

Navigate the complex landscape of data protection regulations with our expert guidance. We ensure your business complies with industry standards and manages risk effectively.

Focus on Your Business,

We've Got Your Cybersecurity Covered

Cyber threats evolve. They evolve every day. It's like playing four dimensional chess and you are never sure where the threat is coming from. Having a comprehensive cybersecurity strategy is crucial. At CMIT Solutions, we believe the most important components include data compliance, tailored software products, cyber threat awareness, risk mitigation plans, and continuous monitoring of cyber activities. These elements work together to prevent data loss, reduce risks, and ensure compliance with regulations.

Not to worry. We've got you covered.

Customized Security Plans

Every organization is unique, and so are its cybersecurity needs. That's why we tailor our strategies to align with your specific business goals and regulatory requirements. Whether your business benefits from the practical guidelines of the CIS (Center for Internet Security) framework or must adhere to the strict standards set by NIST (National Institute of Standards and Technology), we adapt our services to meet you where you are.

Our approach ensures that your cybersecurity measures are both effective and compliant, addressing what is practical and what is required to protect your operations.

Multi-Layered Security Solutions

Implement a robust, multi-layered defense system designed to protect every aspect of your IT infrastructure. From endpoint security to network monitoring, email and cloud services; our solutions cover all the bases.

Cyber Hygiene

According to Barracuda Networks and UC Berkeley, 91% of all cyberattacks start with an email. Phishing, spearphishing, whaling, and Business Email Compromise (BEC) are just a few of the threats that can infiltrate your inbox. Email security is about more than preventing spam—it's about protecting your business from the devastating consequences of clicking on the wrong link. Our cyber training programs will equip your team with the awareness and skills needed to recognize and avoid these threats, and what to do about them.

vCISO

CMIT Solutions of Dallas vCISO practice brings decades of cybersecurity leadership and experience that aligns information security programs with business objectives to measurably improve public and private organizations' security posture.

Free Cybersecurity Assessment

*It takes less than an hour!

Complete the form below and a member of our team will contact you to schedule your free 16-point cybersecurity assessment.

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A person is typing on a laptop, their hands positioned on the keyboard. The background is slightly blurred, showing a desk environment with a plant and a window. The text on the right side of the image reads: "Is Your Business Losing Money Because Employees Can't Use Tech?" The overall composition emphasizes the challenge businesses face when employees lack the skills to effectively use technology.

Is Your Business Losing Money Because Employees Can't Use Tech?

July 18, 20244 min read

Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world.

But that promise can turn into a financial nightmare if you neglect two important things: employee training and change management. You can end up losing money simply because employees can’t use their technology.

When employees have trouble using their business tools, productivity drops. Mistakes are made, and customer service suffers. Read on for common staff technology issues and solutions.

Lack of Technology Training

Imagine investing in a top-of-the-line CRM system. Then you see your sales team floundering instead of excelling. You expected the CRM to make their jobs easier. But they can't find key features, struggle with data entry, and miss deadlines.

Why? Because they haven't been properly trained on the new software. This scenario plays out in countless businesses, leading to significant costs.

Lost Productivity

Employees fumbling with unfamiliar tech lose valuable work time. Imagine the lost sales opportunities if your team can't process orders or generate reports due to inadequate training on the new CRM (TechRepublic).

Costly Errors

Confusion and frustration lead to mistakes. Inaccurate data entered into the new system requires time and money to fix. This impacts budgets and potentially damages client relationships (Gartner).

Demotivation and Resistance

Struggling with a new system is demoralizing. Untrained employees might resist using it altogether, clinging to outdated (but familiar) methods. This hinders adoption and negates the benefits of the new tech (Forbes).

Failing to Manage the Change

New technology disrupts workflows. Without proper change management, employees feel overwhelmed and insecure. Change management addresses the “human” side of change. It’s about helping employees understand why things are changing, providing training, support, and engagement to help them transition successfully.

Organizations using change management are 67% more likely to achieve desired project outcomes (Prosci).

When companies neglect change management, the following can happen.

Low Morale

Change can be stressful. Employees can feel lost and undervalued, especially due to a lack of clear communication and support during the transition. This can lead to low morale and a negative work environment (SHRM).

Shadow IT

Employees may feel the new system isn't meeting their needs, causing them to resort to using unauthorized tools (shadow IT). This creates security risks and undermines the investment in the new technology (CIO).

Resistance to Future Improvements

A negative experience with a tech rollout can make employees wary of future changes. This can hinder innovation and make it difficult for the company to adapt to evolving market trends. Without change management, employees tend to get “change fatigue,” making them less productive (Harvard Business Review).

Building a Bridge to Success

The key to unlocking the true value of new technology lies in effective training and change management. Here's how to avoid the negative costs and get the full benefits from your tech.

Invest in Comprehensive Training

Don't treat training as an afterthought. Yes, some tools say they’re easy to use, but people have different tech literacy levels. Some may pick up things quickly, but many don’t. There’s no replacement for targeted training on a business application.

Develop a tailored training program that goes beyond basic features. Include video tutorials, hands-on workshops, and ongoing support resources. This helps everyone feel comfortable using the new tools (TechTarget).

Focus on User Adoption, Not Just Features

Training shouldn't just explain how the software works. It should focus on how the new system will benefit employees in their daily tasks and improve workflow efficiency. If employees don’t adopt the tech well, you don’t see its full benefits (Microsoft).

Embrace Change Management

Communicate the "why" behind the change. Explain how the new technology will make everyone's jobs easier and ultimately benefit the company as a whole. Encourage open communication and address concerns throughout the transition (Change Management Institute).

The Takeaway

New technology is a powerful tool, but it's only as valuable as its users. Prioritize employee training and change management. This will help you bridge the gap between a shiny new system and a real return on investment.

Happy, well-trained employees using the right tools are your secret weapon. They can help you maximize efficiency, boost morale, and stay ahead of the curve. Don't let a lack of training turn your tech upgrade into a financial drain.

Need Help With Technology Training?

Efficiency and productivity improvements are the goals of most technology transformations. We can help you meet your tech goals with staff training. We can tailor training and support to your needs, helping your team excel with new tech and existing tools.

Ready to discuss a tailored tech training plan for your staff? Contact us today to learn more (CMIT Solutions).

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Jamie Rodriguez

As the leader of CMIT Solutions of Dallas - White Rock and Highland Park, I am passionate about relieving you from IT headaches so you can focus on your business. Our team leverages extensive experience and the expertise of over 1000 CMIT professionals nationwide to provide the right solutions, proactively reduce risks, and prevent future issues. We deliver the local service you deserve, backed by the technological depth of a nationwide firm. Tired of IT jargon and no real solutions? We’re here to help.

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CMIT Security Solutions

There is no cybersecurity silver bullet.

Cyberattacks can take many forms, from infected emails to compromised admin accounts.

Defending against these threats requires a layered approach, where if one defense fails, another can identify and stop the attack.

This includes keeping people routinely trained and informed about the latest threats

Our security checklist identifies 15 recommended strategies, tailored to align with CIS and NIST frameworks.

This comprehensive approach ensures robust protection suited to your business's security posture, covering all bases to keep your business safe.

"CMIT has given me peace of mind in my business by providing me with ongoing protection, monitoring and an invaluable resource of providing technical help 24/7 if needed. They have assisted me with various technical needs in my business and I appreciate small businesses supporting other small businesses in our community."

Swiss Learning Center

"CMIT sent Leslie out to deal with my computer issue - which she handled so fast I can't remember now what it was! Leslie was patient, informative, and engaged me with confidence and relief. She did not talk down to me as if I didn't have a modicum of sense - electronically - but instead was in a teaching mode. I'm so glad to know I can call CMIT whenever I have a problem and allay my fear!"

Shari

"Every business NEEDS Carmen and Jaime with CMIT Solutions. They have taken my business to the next level and I am so grateful to have them on our team. It's like having our own personal IT department. We are more productive, more professional, and ready to worry about things other than IT. As a construction company - it is not in our wheelhouse to manage this side of the business and as a small business it's not super easy to know who to contact. They are affordable and knowledgeable and can easily take any business to where they envision. They come with my highest recommendation."

Ashley R.

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