Managed IT Services

The Success of Your Business Depends on IT

Unified Communications

Boost your team's productivity with our unified communications solutions. We seamlessly federate tools like mobile devices, online meetings, file sharing, VoIP, Microsoft Teams, and Slack, ensuring a smooth experience for end-users. Our approach connects disparate platforms, streamlining workflows and keeping everyone connected. With reliable, scalable, and user-friendly communication tools.

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Monitoring & Maintenance

We keep your technology running smoothly with our proactive monitoring and maintenance services. Our team tracks the health of your network 24/7, addressing issues before they become problems. Automated security and performance updates ensure your systems stay secure and efficient. By continuously monitoring your network, we help prevent cyberattacks and optimize performance, freeing you to focus on growing your business.

Onsite and Remote Support

We provide fast, reliable IT support tailored to your needs. Whether you require on-site assistance or remote troubleshooting, our expert technicians are ready to help. Our services include everything from routine maintenance and resolving common issues to advanced support for complex problems. We ensure your systems run smoothly and securely, minimizing downtime and keeping your business productive. With 24/7 support, you can trust us to be there whenever you need us.

Business Continuity and Data Protection

We ensure your business is prepared for any disruption with comprehensive data backup and business continuity planning. From creating easily recoverable backups on-premises and in the cloud to implementing robust recovery strategies, we protect your data and keep your operations running smoothly. Our solutions include automated backups, secure storage, and quick recovery, ensuring your business can quickly bounce back from unexpected events.

Cloud Services

Simplify your IT with our cloud services. We help you move to the cloud, enabling secure, seamless access to your data and applications from anywhere. Whether you have onsite, remote, or hybrid work environments, we ensure your systems are integrated and scalable. Our services cover everything from file sharing and remote access to disaster recovery, providing a robust and flexible IT infrastructure. Enhance your productivity with expert, reliable management of your cloud solutions.

Network Management

We make managing your network easy and secure. From setting up secure Wi-Fi and configuring routers to handling switches and firewalls, we’ve got you covered. CMIT Solutions oversees network configuration and user access by adopting a robust network maintenance plan to mitigate potential risks. We also implement disaster recovery and business continuity strategies to fortify your network’s resilience against unforeseen security breaches.

Simplify. Optimize. Secure.

CMIT Managed IT Solutions

The success of your business depends on reliable technology. Investing in IT can be challenging, especially with pace of change in IT and the difficulty of retaining talent.

At CMIT Solutions of Dallas, our Managed IT Service model simplifies your tech stack management. We handle people, communication, data, infrastructure, applications, security, compliance, support, and innovation.

Flexible

Our services are flexible to right-size your IT needs, allowing you to scale up or down as your business requires. By handling all aspects of IT management, we enable you to concentrate on your core activities. This adaptability helps drive growth, innovation, and expansion, ensuring your business thrives without IT distractions. Our expert support allows you to leverage technology as a strategic asset, improving overall business performance.

Always Available

Our 24/7 monitoring and support ensure your technology is always up and running. Unified communication tools like VoIP, mobile device management, and online meetings keep your team connected and productive from anywhere. We handle routine maintenance and proactive issue resolution, so your employees can focus on their work without IT interruptions.

Cyber Readiness

Continuous security updates and vigilant monitoring protect your business from cyber threats. Our services include disaster recovery planning, secure backups, and robust network management, ensuring your data is safe and your operations can quickly recover from any disruption. Enhanced security measures build trust with clients and partners, maintaining your reputation and compliance with regulations.

Cost Effective

Outsourcing IT management reduces operational costs and frees up resources for other business areas. This not only cuts expenses but also improves profitability, allowing more investment in growth opportunities. With predictable monthly costs, you can budget more effectively and avoid unexpected expenses.

IT That Simply Works

Learn how our managed services can help your business do more in less time and for less money.

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A person in a dark hoodie, with their face obscured, sits at a laptop, suggesting a focus on cybersecurity. To the right, text reads "Digital Defense: Essential Security Practices for Remote Workers" against a white background.

Digital Defense: Essential Security Practices for Remote Workers

technology| Cybersecurity

August 08, 2024•3 min read

The Rise of Remote Work: Essential Cybersecurity Practices

Remote work is here to stay, but with it comes new cybersecurity challenges. 73% of executives know remote work ups the risk. Here’s how to protect your company’s data and systems from wherever you work.

1. Securing Home Networks

Strong Wi-Fi Encryption

Encrypt your Wi-Fi with WPA3. It’s a basic but crucial step to keep outsiders from hijacking your network and intercepting data .

Changing Default Router Settings

Routers come with default login credentials. Change these to unique, strong passwords to keep cybercriminals out .

2. Use Strong, Unique Passwords

Password Managers

You juggle many accounts. Use a password manager to generate, store, and autofill complex passwords. Every account needs a unique, strong password .

Multi-Factor Authentication (MFA)

MFA adds a critical security layer. Even if a password is stolen, MFA requires a second verification method like a text code or app prompt. This makes unauthorized access much tougher .

3. Protecting Devices

Antivirus/Anti-Malware Software

Install and update antivirus software on all work devices. These tools can catch and neutralize threats before they do damage .

Regular Software Updates

Outdated software is a hacker’s playground. Turn on automatic updates for your operating system, apps, and security software to patch vulnerabilities .

Encrypted Storage

Store sensitive data in encrypted storage. If your device is lost or stolen, encryption keeps your data safe from unauthorized access .

4. Secure Communication Channels

Virtual Private Networks (VPNs)

A VPN encrypts your internet traffic, shielding it from prying eyes. Use a reputable VPN, especially on public or unsecured networks, to protect your data .

Encrypted Messaging and Email

Choose messaging and email services with encryption. This keeps your communications private and secure from end to end .

5. Safe Browsing Practices

Browser Security

Keep your browser up-to-date and secure. Enable pop-up blockers, disable third-party cookies, and use HTTPS connections .

Avoiding Phishing Attacks

Be wary of unsolicited emails asking for sensitive info. Verify the sender before clicking links or downloading attachments. Report suspicious emails to IT .

Use of Ad Blockers

Ad blockers prevent malicious ads that may contain malware or phishing links. They add another layer of security while you browse .

6. Education and Training

Regular Security Training

Stay sharp with ongoing security training. This includes phishing simulations and best practices for device and data security. Be aware of new security protocols .

Incident Response Plan

Have a clear incident response plan. Everyone should know the steps to take if there’s a breach, including reporting procedures, mitigation steps, and IT contact info .

7. Personal Responsibility and Vigilance

Personal Device Hygiene

Keep your personal devices secure with regular backups and secure configurations. Separate personal and professional activities when possible .

Being Aware of Social Engineering

Understand social engineering tactics like pretexting and baiting. Stay skeptical to avoid falling victim to these manipulative attacks .

Need Help Improving Remote Work Cybersecurity?

Remote work demands updated digital security practices. Cyber threats evolve, and so must our defenses. Our experts can help secure your remote work environment. Contact us today to strengthen your cybersecurity.

Sources:

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CMIT Security Solutions

There is no cybersecurity silver bullet.

Cyberattacks can take many forms, from infected emails to compromised admin accounts.

Defending against these threats requires a layered approach, where if one defense fails, another can identify and stop the attack.

This includes keeping people routinely trained and informed about the latest threats

Our security checklist identifies 15 recommended strategies, tailored to align with CIS and NIST frameworks.

This comprehensive approach ensures robust protection suited to your business's security posture, covering all bases to keep your business safe.

"CMIT has given me peace of mind in my business by providing me with ongoing protection, monitoring and an invaluable resource of providing technical help 24/7 if needed. They have assisted me with various technical needs in my business and I appreciate small businesses supporting other small businesses in our community."

Swiss Learning Center

"CMIT sent Leslie out to deal with my computer issue - which she handled so fast I can't remember now what it was! Leslie was patient, informative, and engaged me with confidence and relief. She did not talk down to me as if I didn't have a modicum of sense - electronically - but instead was in a teaching mode. I'm so glad to know I can call CMIT whenever I have a problem and allay my fear!"

Shari

"Every business NEEDS Carmen and Jaime with CMIT Solutions. They have taken my business to the next level and I am so grateful to have them on our team. It's like having our own personal IT department. We are more productive, more professional, and ready to worry about things other than IT. As a construction company - it is not in our wheelhouse to manage this side of the business and as a small business it's not super easy to know who to contact. They are affordable and knowledgeable and can easily take any business to where they envision. They come with my highest recommendation."